Drop off appointments allow you to drop off your documents and come back in when your tax return is ready to sign. Our Tax Experts will work with you online at times that fit into your life. American Express and the participating lounge reserve the right to revise the rules at any time without notice. Each participating lounge may have their own policy allowing for children under a certain age to enter for free with the Card Member who is a parent or legal guardian. American Express and the participating lounge will not be liable for any articles lost or stolen, or damages suffered by the Card Member or guests inside the participating lounge. Amenities, services, and hours may vary by participating lounge and are subject to change without notice.
Your account must be in good standing and you must have paid the annual fee and minimum payment by the due date. To check the expiration date of your Travel Credit if you have not already redeemed it, please visit americanexpress.com.au/travel; log in and click ‘Travel Credit’. Eligible travel includes flights, hotels and car hire when you prepay in advance.
Business postage costs
If the merchant refunds the transaction, we’ll notify you by letter or email. If this is the case, we’ll notify you by letter or email, stating the temporary credit and timeframe for resolving your enquiry, depending on your payment type (eg. Visa or EFTPOS). While we’re investigating, we may provide you with a temporary credit to ensure you’re not disadvantaged. If you requested a replacement card for one that’s already in your digital wallet, it should update automatically.
Boarding pass must show a reservation for a same-day Delta-operated flight (Delta or Delta connection) departing from or arriving at the airport in which the Delta Sky Club is located. Platinum Card Members must present their valid American Express Card, government-issued I.D., and boarding pass to the Delta Sky Club ambassador. Card Members and their guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, including access to purchase non-complimentary items. Card Members receive complimentary access to all US locations of the Escape Lounges.
Use the Check Spending Power tool in your Online Account or American Express app. All Membership Rewards points earned on these Cards are credited to your Account, so you can watch your points balance grow. Let Travel Concierge arrange incredible travel experiences for you. Whether it’s inspiration on where Platinum gives you online casinos access or peace of mind through Platinum Insurance, discover how to get the most out of your Platinum Membership – you’ll find all your benefits here.
To open a joint account you will need to make an appointment with your local branch. You need to be an Australian citizen or resident in order to apply for an Everyday Account Access your money with a Debit Mastercard and have access to 24/7 fraud monitoring With $0 monthly fees, 24/7 fraud monitoring and easy access to your money, you’ll love our Everyday Account.
- In ANZ Internet Banking, choose the account, click the Search link at the top of the Transactions tab and follow the prompts.
- If you think the transaction is suspicious and could be fraudulent, you can temporarily block your card while you investigate.
- Card Member must adhere to all house rules of participating lounges.
- Select your account and the transaction you’d like to dispute
- Additional guest access and fees subject to terms and conditions of participating lounges.
You should consider its appropriateness to your circumstances before acting on this information. This information does not take your personal objectives, financial situations or needs into account. Once the Everyday Account is linked to an active home loan the account name will automatically change to Everyday Account (Offset)
Add, update, or close an account
At any visit to a Priority Pass lounge that admits guests, you may bring in 1 guest for no charge. If the Card Account is cancelled, you will not be eligible for Priority Pass and your enrolment will be cancelled. The Primary Platinum Card Member and guest must be travelling with Virgin Australia domestically on the same Virgin Australia flight.
All access to The Centurion Lounge is subject to space availability. The Centurion® LoungePlatinum Card Members have complimentary access to all locations of The Centurion Lounge. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). If you cancel your Card, change your rewards program or Card type, you will no longer be eligible for the Travel Credit.
Their details are often available when you tap on the transaction in the ANZ App. Or perhaps the transaction is a recurring payment or direct debit like a membership or subscription? In the ANZ App, you can tap on the transaction to view more information including the business’s contact details, trading name and a map of their location (ideal for retracing your steps).
ANZ’s role is to assist you by lodging disputes with merchants, providing the transaction is covered by the various Scheme rules (Visa or EFTPOS) and/or the ePayments code. Unauthorised transactions are subject to the ePayments Code. For circumstances where you believe there has been an unauthorised transaction, you should raise a dispute in the ANZ App. In ANZ Internet Banking, choose the account, click the Search link at the top of the Transactions tab and follow the prompts. In the ANZ App, choose the account you want to search and then enter a word or an amount in the Search box.
For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express App or visit /platinumlounges. To receive immediate access to the lounges after enrolling in Priority Pass, you can activate your membership online by using your Priority Pass membership details to receive a Digital Membership Card. Note that select lounges allow access to Card Members with a confirmed reservation for any same-day travel (departure or arrival).
